
Project Management and System Implementation
Develop overall project implementation strategy and execution plan providing overview, scope, stakeholder goals and expectations, high level schedule with milestones, team structure and RACI matrix, risks, and project governance. Manage cross-functional teams consisting of business and IT resources, intra-departmental members and 3rd party vendors. Perform status checks and reporting to project stakeholders, proactively identify risks and escalate to the corresponding owners, and define and execute mitigation strategies. Perform Change Management duties such as stakeholder communications, business and IT user training, and develop standard operating procedures and job-aids for new solution.
Key capabilities
- Implementation strategy, scope, milestones, RACI and governance
- Management of cross-functional business, IT and vendor teams
- Stakeholder reporting, risk escalation and mitigation
- Change management: communications, training, SOPs and job-aids